In this paper we argue that service innovation is a multifaceted concept but existing studies do not fully account for the effect of different types of innovation on a firm’s performances. Coherently, we consider different types of innovation on the basis of their content and degree of novelty, distinguishing between product and process innovations new to the industry and new to the firm respectively. Differently from prior research, we develop our hypotheses on how innovations with different contents and degrees of novelty simultaneously relate to growth and productivity. We tested our hypotheses on a sample of 99 Italian KIBS firms. Results support the idea that highly innovative product innovations are more strongly associated with a KIBS firm’s growth, while weakly innovative process innovations are more strongly associated with a KIBS firm’s productivity, but only in small firms. Theoretical and managerial implications are drawn.

Are all innovations equally performing? The case of Italian KIBS firms

CABIGIOSU, Anna
2016-01-01

Abstract

In this paper we argue that service innovation is a multifaceted concept but existing studies do not fully account for the effect of different types of innovation on a firm’s performances. Coherently, we consider different types of innovation on the basis of their content and degree of novelty, distinguishing between product and process innovations new to the industry and new to the firm respectively. Differently from prior research, we develop our hypotheses on how innovations with different contents and degrees of novelty simultaneously relate to growth and productivity. We tested our hypotheses on a sample of 99 Italian KIBS firms. Results support the idea that highly innovative product innovations are more strongly associated with a KIBS firm’s growth, while weakly innovative process innovations are more strongly associated with a KIBS firm’s productivity, but only in small firms. Theoretical and managerial implications are drawn.
2016
EURAM Conference Proceedings in EURAM 2016. Manageable cooperation? (ISSN 2466-7498)
File in questo prodotto:
File Dimensione Formato  
ARE ALL INNOVATIONS EQUALLY PERFORMING_euram_16.pdf

Open Access dal 01/11/2019

Tipologia: Documento in Post-print
Licenza: Accesso chiuso-personale
Dimensione 391.73 kB
Formato Adobe PDF
391.73 kB Adobe PDF Visualizza/Apri

I documenti in ARCA sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10278/3680797
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact